Privacy Policy

We aim to ensure a high level of data protection that protects your privacy when using our website. This privacy policy therefore explains how your personal data is processed and protected, along with your rights and how you can enforce them. We strive to make you feel secure about our processing of your personal data. If you have any questions, you are welcome to contact us. You can find our contact details at the bottom of this page.

Who is responsible for the personal data we collect?

Chordate Medical AB, org. Nr 556682-5062, Kistagången 20B, 164 40 Kista, Sweden, is responsible for the personal data you provide through purchases and other forms of contact with us, and is responsible for processing them.

Where is your personal data stored?

We strive to process your personal data within the European Economic Area (EEA) and within our own IT systems to the greatest extent possible, but they can also be transferred and processed in a country outside the EEA (so-called "third country"). Such transfers are only made to recipient countries with an adequate level of protection and in accordance with current legislation. If the transfer is made to a partner for a service in the United States, this is only done with companies covered by the so-called "Privacy Shield", which is an agreement on the protection of personal data between the EU and the US.

What type of personal data do we collect?

We collect personal information that you send to us when you place orders on our website, book a time slot in our booking system, sign up for our newsletter or participate in any competitions. The personal information you send to us could include, for example, contact information, date of birth, social security number and payment information. We may also collect certain personal data from external partners such as address information from public registers and credit rating information from credit rating agencies, banks or credit reporting companies.

How do we use your personal data?

We may use your personal information for the following purposes:

  • When processing orders and returns
  • For SMS notifications about delivery status
  • For contacts regarding any problems with your delivery
  • In correspondence on questions and other information
  • When sending out offers in the form of newsletters, then always with instructions on how to unsubscribe from further mailings
  • When analyzing purchase patterns to provide relevant offers and information
  • When confirming the minimum age required by law to shop online
  • When announcing winners in competitions we organize
  • For any questionnaires to improve our services and offers.
  • For work that prevents abuse or other inappropriate use of our website

We will store your information for as long as required to fulfil the above purposes or as long as we are required by law to do so. After that, your personal data is deleted.

What are your rights?

You have the right at any time to request information about the personal data we hold about you. If your information is incorrect, incomplete or irrelevant, you can request to have it corrected or deleted. We cannot delete your information when there is a statutory requirement for storing it, such as accounting rules, or when there are other legitimate reasons why the data must be saved, such as unpaid invoices. You can revoke your consent to us using the information for marketing at any time by unsubscribing from our newsletter. You can also contact us by sending letters, emails or calling. See contact details below.

Who might we share your personal data with?

In order for us to be able to offer the above-mentioned services and commitments to you as a customer, we share your personal information with companies that serve as a so-called data processor for us. That company processes the information on our behalf and according to our instructions and help us with IT services, payment services, transport and marketing. This is done only for purposes for which we have collected the information and only with companies that can provide adequate guarantees regarding security and privacy of personal data.

We will never pass on, sell or exchange your personal data for marketing purposes to third parties.

How do we protect your personal data?

To ensure that your personal data sent to our website is not read by third parties, all such information is encrypted and sent via a secure connection.

Cookies

A cookie is a small text file that a website saves on the visitor's computer. Cookies are used on many websites to give a visitor access to various features. The information in a cookie can also be used to track a user's browsing on websites that use the same cookie.

Do I have to allow cookies?

This website uses cookies for optimized functionality. Therefore, if you block cookies, you cannot count on full functionality on our websites.

If you want to visit our websites but do not want any cookies to be saved on your computer when you close your browser then you can visit the page in private mode. This mode is called various things depending on your browser: "Incognito windows" (Chrome), "Private windows" (Firefox) or "InPrivate windows" (Microsoft Edge). All cookies set during the visit in private mode will then be deleted from your computer when you close your browser.

How do we use cookies?

This website uses cookies to handle certain features such as making sure that some pages are only viewed once per visitor. If you close your browser and later return to the store, your settings are saved with the help of cookies. We also use cookies to be able to customize and make information as relevant as possible to you.

The information about logging in to special user pages, e.g. partner pages with login, are stored in a so-called session cookie and are therefore deleted when you close your browser. Our other cookies do not store information to identify you.

We also use cookies as a statistical basis, for example to see what articles the same visitors are looking at in order to offer automatic product recommendations.

Third-party cookies

We use Google Analytics and Ads, which also set cookies, to get an idea of how our visitors use the website and for our marketing. These cookies also do not contain identifying information about who you, the visitor, are.

Our social media connections to, for example, Facebook, Google+, Twitter and Instagram also set cookies. These cookies also do not contain identifying information about who you, the visitor, are.

Data protection officer

Chordate Medical AB
Jan Lindberg, CTO

Company registration number:
556682-5062

Address:
Kistagången 20B
164 40 Kista
Sweden

Phone: 08-400 11586
Email: info@chordate.com

This privacy policy was updated on: 2020-01-31

For questions about Chordate's share price or other investment-related topics, please see if the answer is here.

For questions about the medical effects of the K.O.S treatment, please see if the answer is here.

To get in touch with Chordate regarding other questions, use the adjecent form. We do our best to respond as quickly as possible.

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The information is handled according to our  privacy policy.